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Quality Control Manager – Phoenix, AZ
Do you want great benefits, great pay, and an opportunity for advancement with a company that is growing? Are you a good people manager and a real “AV Geek”?
In this hands-on position you will manage the day-to-day of a quality control of rental AV and computer equipment. A commitment to excellence, great organizational skills and leadership experience makes you the perfect candidate.
What you will do.
- Maintain Rentex equipment quality standards as established by Product Managers
- Determine training needs and professional growth plans for QC staff
- Configure personnel schedules to meet shifting business demands
- Remain current on the latest tools and test equipment needed to meet QC demands
- Facilitate and take client tech support phone calls
- Evaluate damaged equipment including repair part requirements
- Assist in conducting employee reviews, disciplinary action, applicant interviews and new employee onboarding
- Assists in the development of new policies and procedures to increase workplace efficiency
- Manage multiple projects simultaneously under strict deadlines
- Maintains a safe, organized, and clean work environment to ensure safety
About you.
- Have combination of education, experience, and training equivalent to graduation from high school or a GED
- Must be able to lift 50 pounds
- Ability to effectively troubleshoot and manage time in time sensitive situations
- Ability to work in a dynamic and fast-paced environment
- Ability to work some weekends, after-hours, and on call as needed
- Possesses 3-5 years’ professional experience in AV, rental or event production
- Strong technical knowledge of a wide range of A/V gear with troubleshooting experience
- Basic networking, GhostCast, SharePoint, PC and Mac OS skills a plus
- Demonstrated leadership/management experience
- Outstanding verbal, written, and interpersonal communication skills
- High attention to detail and strong organizational skills
- Excellent time management and macro view of workflow
- Ability to effectively troubleshoot and manage time in time sensitive situations
- Project Management experience
- Proficient in Microsoft Office suite (Teams a plus)
- Prefer some experience working with projection systems
- Prefer an understanding of wireless audio systems and basic network topology
At Rentex, Inc. we offer a competitive total compensation package including medical, dental, vision, and life insurance. Both short- and long-term disability. Paid time off, paid holidays, 401K and more! Rentex, Inc. is the largest audio visual and computer rental company in the U.S. With offices in ten cities (and growing) the opportunities are vast.
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